trymatch Store Privacy Policy

Last Updated: July 16, 2026

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Overview

At trymatch Store, safeguarding your personal information is a responsibility we take seriously. This Privacy Policy describes the types of data we gather, the reasons we gather it, and the measures we take to protect it whenever you browse our website or complete a purchase through our online store. Our practices are designed to comply with United States federal and state privacy and consumer protection laws.

Information We Collect

When you engage with our services, we may collect the following categories of personal information:

• Account & Order Data: Your name, email address, shipping and billing addresses, and order history. This information is gathered when you register an account, submit an order, or update your trymatch Store profile.
• Payment Data: All payment details are handled by our PCI-DSS-compliant payment processor. trymatch Store never retains full card numbers, security codes, or other sensitive payment authentication credentials on our systems.
• Usage Data: Information such as your IP address, device type, browser type, and the pages you visit. This data is collected automatically through cookies and analytics tools as you navigate our platform.
• Communications: Any messages, inquiries, feedback, or support requests you submit to us through email, contact forms, or other communication channels.

How We Use Your Information

Your information is used solely for the purposes outlined below:

• To process and fulfill your orders, which includes payment processing, order confirmation, coordinating shipment, and providing delivery updates.
• To answer your customer inquiries, resolve account or order concerns, and respond to feedback you have submitted.
• To deliver transactional and service-related emails — such as order receipts, shipping notifications, and account alerts — that are essential to your use of our services.
• To study usage patterns and enhance our website functionality, product selection, and overall customer experience.
• Marketing and promotional emails are sent only when you have expressly opted in to receive them. You can withdraw your consent at any time using the unsubscribe link found in every message, or by reaching out to our support team.

Sharing of Information

We do not sell, rent, or trade your personal information to any third parties for their own commercial or marketing purposes. Your personal data is shared only with reputable third-party service providers whose services are essential to running our business, and only to the extent necessary for them to carry out their contracted work on our behalf. These providers include:

• PCI-DSS-compliant payment processors that handle secure transaction processing;
• Licensed shipping and delivery carriers that fulfill and deliver your orders;
• Analytics providers, who receive only anonymized, aggregated usage data that cannot be traced back to you as an individual. Every third-party provider we engage is bound by contract to maintain rigorous data protection standards and is prohibited from using your personal information for any purpose beyond the services they deliver to trymatch Store.

Your Rights

All users are entitled to data protection rights consistent with the laws of their state or jurisdiction of residence:

• GDPR (EU/EEA residents): You may access, correct, delete, restrict the processing of, and obtain portability of the personal information trymatch Store holds about you.
• CCPA (California residents): You have the right to know what personal data we collect about you, the right to request deletion of your personal data (subject to legal exceptions), and the right to opt out of any sale of your personal data. As stated in our Sharing of Information section, trymatch Store does not sell personal information to third parties. To exercise any of these rights, please contact our support team at service@trymatch.shop. We will confirm your identity and respond to your request within 30 days of receipt, in accordance with applicable data protection regulations.

Cookies

Our website uses two categories of cookies:

1. Essential Cookies: These are required for core site functionality, including account login, shopping cart operation, order processing, and secure checkout. They are necessary for the site to operate and cannot be disabled.
2. Analytics Cookies: These gather anonymized information about how visitors interact with our site, helping us understand usage patterns and improve our services. You are free to manage or disable non-essential (analytics) cookies at any time through your browser's cookie settings. Please note that disabling essential cookies may affect the functionality of our website and your ability to complete purchases.

Changes to This Policy

trymatch Store may revise this Privacy Policy periodically to reflect updates to our business practices, services, or applicable legal requirements. Should we make material changes to this policy, we will inform you by email (sent to the address linked to your account) or by displaying a prominent notice on our website at least 14 days before those changes take effect. By continuing to use trymatch Store's services after any revisions to this Privacy Policy take effect, you indicate your acceptance of the updated policy. We encourage you to review this policy from time to time to remain informed about how we protect your personal information.